How to Get People to Take Action as a Result of Your Documents

How to Get People to Take Action as a Result of Your Documents

Do you have problems with people not reading your project documents? It’s really frustrating when you send out documents for comment and then find that the people you sent them to don’t read them. Or have any recollection of receiving them. One of the best ways that I have found to avoid this happening is to make sure people know what is expected of them when they receive an email from you with a ...

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Communication approaches for complex projects

Last week I wrote about the project complexity debate, and the issues that complexity creates for project communication. I mentioned Kathleen Hass’s project complexity model. She writes eloquently about complexity management techniques, but when it comes to communication I think there are really only two approaches: You can batten down the hatches and make sure that all communication goes thr ...

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The Project Budget and Schedule as Communication Tools

Communication is the key responsibility of the project manager.  At least that’s what I’ve always contended.  And, as the project manager, often your budget and schedule are your best communication tools. They are useful in communicating with both your team members and outside resources – your customer and your executive management – on the status of your project.  After all, budget and schedule a ...

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Project Communication Series: Customer Interfacing

This is more of a general thought in the entire communication process than any one specific communication strategy.  If you subscribe to the same notion that I do – that the process of effective communication is the single most important thing that a project manager does – then you understand that how we interact with the customer is critical to the overall success of the engagement. Just as impo ...

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Project Communication Series: Planning Meeting Agenda

I wanted to use this series as examples of basically all the types of communication that can and does happen on a project.  Since I have no real vision yet of format, it can really be anything.  Specific examples, templates, etc….anything worthy of discussion as relevant and necessary communication on projects.  I still feel that effective and efficient communication is the most critical responsib ...

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The Challenge of Project Communication

The Challenge of Project Communication

We’ve all heard the clich├ęs about communication. But putting the ideas into practice is often a lot harder than applying the theories. This is even truer for project management than for departmental management. For the purposes of this article, I’m looking at department managers who take on the role of project managers for one-off projects or for organizations that regularly rely on department ma ...

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The Project Communication Plan Template

PROJECT COMMUNICATION PLAN[Save file name as: client name COMMUNICATION PLAN yyyymmdd] Client Name: Title:Project:Date: Project #:Version: Template 1.1 / Document 1.0INTRODUCTIONOverviewOverviewAssumptions and ConstraintsAssumptions and constraintsDefinitions and AcronymsDefinitions and acronymsReference MaterialsReference materialsSTAKEHOLDERSProject SponsorNameTitle, Department, Organization ...

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