First, let me apologize for the way this document copied into the blog...it's not the most readable, but I think get the idea of the layout. What I'm providing here is a Communication Plan template that I created and have used on several projects in the past.
I discussed this specific plan tempate in an earlier article entitled "The Project Communications Plan." I also offered a Word doc version to anyone who wanted one and many copies off to readers over the past few months. The offer still stands - I'm happy to send both the Word doc template as well as an actual plan I've created for a past client with detailed information in the document which might provide you with a more concrete working example.
And as always, if you have your own version or versions of other templates you'd like to share with our readers, please send them to me and I'll do my best to post them here. Thanks.
PROJECT COMMUNICATION PLAN
Client Name:
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Title:
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Project:
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Date:
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Project #:
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Version:
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Template 1.1 / Document 1.0
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INTRODUCTION
Overview
Overview
Assumptions and Constraints
Assumptions and constraints
Definitions and Acronyms
Definitions and acronyms
Reference Materials
Reference materials
Stakeholders
Project Sponsor
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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Customers
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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External Stakeholders
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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Internal Stakeholders
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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Project Manager
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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Project Team Members
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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Consultants/Subject Matter Experts (SMEs)
Name
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Title, Department, Organization
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Contact Information
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Project Roles and Responsibilities
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REVIEWS AND APPROVALS
Identifies milestones and deliverables that must be reviewed and/or approved during project execution. If the milestones are subject to any targeted date constraints, these are listed as well.
Milestone / Deliverables Required
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Target Date (if any)
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Review Responsibility
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Approve Responsibility
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COMMUNICATION AND CONTROLS
Communication Requirements
Describes the primary communication requirements between the core project team and the project sponsor and stakeholders. This section may include recurring meetings, one-time presentations, on-going reports and metrics, or other communication requirements being made of the project team. Key Performance Indicators (KPIs) that will be used to monitor the project health may be listed.
Type of Information
e.g. Status Report etc
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Format of Information (Medium)
e.g. Written, Meetings etc
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Information Exchange Schedule (Target Date or Frequency)
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Recipient of Information (Distribution Group or Attendees)
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Description of Information (Details)
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Collection and Filing Structure
Methods used to gather and store various types of information.
Accessing Information
Methods for accessing information between scheduled communications
Escalation Threshold
A graphic representation of the project team’s discretion on managing the project cost and schedule variances. The area drawn by the sponsor indicates the variance from the project baseline that can be encountered and managed independently by the project team without report to the project sponsor.
APPROVALS
We, the undersigned, accept the Communication Management Plan, as a stable work product to be placed under formal change control.
CLIENT APPROVAL
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Client Signature
VENDOR APPROVAL
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Vendor Signature