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Posted by Arjun Thomas

Intervals Reaches $330 Million in Work Managed with Web-based Project Management Software
CSRwire.com — Santa Barbara, CA – July 15, 2009 – Intervals, the growing online project management software from Pelago, has recently reached $330 million in work managed by its customers. As a web-based service accessible from anywhere with a web browser and an internet connection, Intervals is currently in use by small businesses in 90 countries. Collectively, they have used the software to track over 48,000 projects, 282,000 tasks and 2,900,000 hours.

The Intervals team recently completed a significant infrastructure overhaul during the first half of the year, and is continuing to improve the service by increasing response times and adding new features based on customer feedback. New features include the ability to update several project tasks at once and a quick-search enabled page for editing tracked time details. “We really want to make a difference and listen to our customers, which is something many software companies have failed to do,” said Michael Payne of Pelago. Pelago has stated on many occasions that their goal is to differentiate their software by offering superior customer service. “We have quadrupled our numbers since this time last year while adding several new features, many of which were suggested by our customers,” stated John Reeve, also of Pelago.

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Bottom-up view on challenges to project management

Results of a new global study conducted by ESI International reveal project portfolio management (PPM) challenges from a “bottom-up,” project and program management perspective. Leading concerns noted by project and program managers polled in the study included: greater need for PPM improvement given the economic downturn; lack of PPM experience, tools or process in commercial and public organizations; redundancies and conflicts in project portfolios; and inconsistent project reviews with poor follow-up. Survey respondents were project and program management professionals representing government, as well as commercial industries in financial services, telecom, IT, energy, pharma & health, professional services, manufacturing and other sectors in the United States, the United Kingdom, Europe and Asia.

“ESI’s global Project Portfolio Management Survey provides senior management with insights to guide them in charting a path to increased ROI from their project portfolios,” said Mario Arlt, PMP, vice president of client solutions, ESI. “The survey’s focus on project and program managers rather than senior executives offers a reality check for executives to ponder.”

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