Conflict is a part of life, whether we like it not. And often the place where conflict occurs the most is in the workplace. The pressure of being part of a team and racing to meet standards and deadlines builds a tension that causes endless fights and arguments.
At the highest level this can lead to never-ending court cases, at the lowest level this can stop a project dead in its tracks if the conflict isn't resolved; either way conflict causes companies to lose tons of money, which is why a good project manager can be invaluable to an organization.
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