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1/17/2014 12:51 PM
Hi Elizabeth, I enjoyed your articles on action item / issue management. I think your experiences are universal! I've got a particular interest in the administrative side of project management and would like to get your thoughts as well. Again well written and concise.
1/17/2014 3:36 PM
Thanks, Sean. Happy to discuss this topic further.
2/11/2014 11:35 AM
Hi Elizabeth, as Sean said the experience you describe there is universal, taking actions after a meeting is a real problem in organisations!
Actually, I feel so concerned by that problem that I work on a software to solve that! :)
I totally agree with the process you describe and that's the way we try to implement it in Advanseez: one of the module, duly named "action", focuses on allowing teams to define action plans together.
Concretely, you recommend in step 1 to write down what should be done, that's what we do too by allowing meeting participants to propose objectives, actions and tasks. As everyone can see them, it's easy to discuss them which brings us to step 2.
As people proposed and discussed ideas, they are more engaged and don't feel forced to sign up for actions and tasks but rather own them. Of course it is possible to bind people to the tasks.
In step 3 you recommend to follow up on tasks (thus actions and objectives) which is easy to do in Advanseez thanks to an indicator (percentage) on each task that allow members to report their progress. When tasks progress, the action bound to it automatically progress as well and the same for the objective bound to the actions.
As you say in step 4, things don't always go the way we would like, so it's easy to add or discard tasks and actions in the application.
About step 5... well the tool might alleviate team collaboration and reporting, however it will never replace a good manager!
You might want to have a look at Advanseez (www.advanseez.com)
I'd be glad to dig this topic with you
Thanks for this good article!
2/18/2014 11:00 PM
You are absolutely right about the planning and actions but if you have collaborative software it still makes these steps a whole lot easier. As you know there is a wonderful selection of project management software to choose from. Since we got Dooster.org my team have been consolidating tasks without me having to chase up in the way that seemed inevitable before.
2/19/2014 10:53 AM
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